499bt price Terms and Conditions

1. General Provisions

These terms and conditions (referred to hereafter as "Terms") form a legal agreement between 499bt price and the user of its services. These Terms apply equally to services provided through the 499bt price website, mobile application and all other platforms.

499bt price is an online gaming and betting platform that operates casino games, sports betting and live casino services for Bangladeshi users. By accessing the platform and using any service, the user is considered to have given full consent to these Terms.

These Terms are written in English and apply to Bangladeshi users. In the event of any interpretive ambiguity, the decision of 499bt price shall be considered final.

2. Account Registration and Eligibility

2.1 Age Requirement

To open an account and use any service on 499bt price, the user must be at least 21 years of age (21+). 499bt price reserves the right to permanently close any account where a false age was provided at registration.

2.2 One Person, One Account

Each individual may open only one account. If multiple accounts are found under the same person's name, all accounts will be closed and the associated balances may be forfeited. Multiple members of the same household may create separate accounts, but they must cooperate with identity verification.

2.3 Identity Verification

499bt price reserves the right to verify a user's identity at any time to ensure platform security. Verification may require a copy of a national ID card or passport and confirmation of a mobile number. If verification is not completed within the set timeframe, account activity may be restricted.

2.4 Registration Information

All information provided at registration must be accurate, complete and up to date. If any information changes, the user is responsible for updating it. Providing false or misleading information may result in account closure and legal action.

3. Account Management and Security

The user is fully responsible for keeping their account username and password confidential. Account login details must not be shared with any third party. If any unauthorised access or suspicious activity is noticed on the account, the 499bt price support team must be informed immediately.

The user is personally responsible for all activity carried out from their account, unless they can demonstrate that such activity was performed by another person without authorisation and that they notified 499bt price in a timely manner.

For security purposes, users are advised to change their password regularly and use a strong password. 499bt price will never ask for your full password by email or chat.

4. Deposits and Withdrawals

4.1 Deposit Methods and Limits

499bt price currently accepts deposits via bKash, Nagad, Rocket and Upay. The minimum deposit amount for each method is ৳500. Once a deposit is processed, it will be reflected in the user's account.

4.2 Withdrawal Methods and Timeframes

The same methods — bKash, Nagad, Rocket and Upay — can be used for withdrawals. The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 5–30 minutes.

4.3 Withdrawal Conditions

Identity verification must be completed before a withdrawal is processed. To withdraw winnings earned from a bonus, the associated wagering requirements must be met. If there is any suspicion of unusual activity, 499bt price may take additional time to review the withdrawal request.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

499bt price offers new users a 150% bonus on their first deposit, up to a maximum of ৳8,000. For example: if someone deposits ৳1,000, the bonus will be ৳1,500 and the total balance will be ৳2,500.

To withdraw this bonus, wagering of 15 times the bonus amount must be completed. Based on the example above: for a ৳1,500 bonus, the wagering required is ৳1,500 × 15 = ৳22,500.

5.2 Bonus Usage Terms

• A bonus can be received only once per account.
• The original deposited amount can be withdrawn before the bonus conditions are met, but doing so will cancel the bonus.
• Bonuses cannot be transferred to another account.
• 499bt price reserves the right to modify or cancel any promotional offer.
• If any irregular activity related to a bonus is detected, the bonus may be forfeited.

5.3 VIP Program

499bt price has three VIP tiers — Bronze, Silver and Gold. Weekly cashback is provided at each tier: up to 0.4% at Bronze, up to 0.8% at Silver and up to 1.2% at Gold. Cashback is paid on weekly net losses at the applicable rate. Example: if a Silver tier member has a net loss of ৳20,000 in a week, the cashback will be ৳20,000 × 0.8% = ৳160.

6. Betting and Gaming Rules

6.1 Bet Placement Terms

Once a bet is confirmed, it cannot be changed or cancelled. If a bet is placed unintentionally due to a technical error, 499bt price must be contacted immediately. The outcome of any bet will be determined according to the game software and server logs.

6.2 Game Integrity and Fairness

All games provided on 499bt price are developed by certified game developers and operate on the basis of impartial Random Number Generator (RNG) technology. The RTP (Return to Player) information for each game is displayed in accordance with the standards set by the respective game developers.

6.3 Sports Betting

For sports betting, the outcome of events will be determined by the official announcement of the relevant authority. If a match or tournament is cancelled, suspended or delayed, 499bt price will settle bets in accordance with its standard policy. Settlement of bets related to an ongoing investigation into corruption or match fixing may be held pending.

7. Prohibited Activities

The following activities are strictly prohibited:

• Using bots, automated software or artificial intelligence to conduct games or betting.
• Exploiting platform vulnerabilities or technical errors.
• Creating multiple accounts for the purpose of claiming bonus benefits.
• Attempting to access another user's account without authorisation.
• Using the platform for money laundering or other illegal financial activities.
• Attempting to win through fraudulent means.
• Harassing or mistreating other users.
• Making unauthorised use of 499bt price's intellectual property.

Anyone found involved in such activities will have their account immediately closed and all balances may be forfeited. Legal action may also be taken where necessary.

8. Account Suspension and Closure

499bt price may temporarily or permanently suspend or close any account in the following circumstances:

• Violation of any part of these Terms.
• Failure to complete identity verification or provision of false information.
• Extended account inactivity (no activity within a specified period).
• At the user's own request.
• At the direction of a regulatory authority.

In the event of account closure, the applicable balance (excluding bonuses) will be reviewed and returned if no breach of terms has occurred.

9. Responsible Gaming

499bt price places the highest importance on responsible gaming. In line with our Responsible Gaming Policy, users can set deposit limits, session time limits and voluntary break periods. If gambling or gaming ever becomes a problem rather than a source of enjoyment, help should be sought immediately.

This platform is for adults aged 21+ only. Any attempt by a minor to open an account will result in account closure and, where applicable, the family or guardian may be notified.

10. Privacy and Data Protection

The collection, storage and use of users' personal information is described in our detailed Privacy Policy. This policy forms an integral part of these Terms.

499bt price uses SSL encryption technology to protect user data. Payment information is processed directly with the payment provider and is not stored on 499bt price's servers. User information is not sold to third parties.

11. Dispute Resolution

11.1 Complaints Process

If you have a complaint about any matter, please first contact 499bt price via 24/7 live chat or email. Including your account details, the date and time of the incident and the relevant transaction information when submitting a complaint will help achieve a faster resolution.

11.2 Resolution Timeframes

General complaints are typically reviewed within 24 to 72 hours. More complex matters may require additional time for a full investigation, and the user will be informed accordingly.

12. Limitation of Liability

499bt price is not liable for losses caused by technical errors, internet disruptions or other unavoidable circumstances. Users are solely responsible for their own betting and gaming decisions.

If dissatisfaction with a game or betting outcome is found to have been caused by a technical error, 499bt price will consider a reasonable remedy. However, no compensation applies to normal wins and losses in betting.

13. Changes to Terms

499bt price reserves the right to change, amend or revise any part of these Terms at any time. Changes will take effect as soon as they are published on the website. For significant changes, users may be notified by email or through an account notification.

Continued use of the platform after a change is made will be considered acceptance of the new Terms. It is therefore recommended to visit this page regularly.

14. Contact

If you have any questions or comments about these Terms, please contact the 499bt price support team:

• Live Chat: 24 hours a day, 7 days a week — available in both Bengali and English
• Email: [email protected]

Visit our About Us page to learn more about us.